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Why does MyChildHasDiabetes.com use Kindred Care?
Why do I get all of Kari's diabetes supplies from Kindred Care?
Published:
1-August-2006

At Kindred Care you speak immediately and directly to a real knowledgeable person about all of your child's daily diabetes care supplies. You can handle all, and we mean all, of your Insurance claim in one call. From diabetes testing supplies, to insulin, to insulin pumps.

Kindred Care is your source for everything. You have your choice of brand name diabetes supplies. We use a Freestyle Flash because Kari prefers it but you can request any brand you like! Kindred Care handles all of the brand names you know and trust. Brands like B-D syringes, Accu-Check, Freestyle, and One Touch meters, and test strips for all. Insulin from Lilly and Novo-Nordisk.

There are no up-front costs for anything and you never have to wait for an insurance company reimbursement. Kindred Care offers nationwide service for you and your family. You will have all of your diabetes supplies shipped right to your front door.

We no longer have to make mad last minute dashes to the pharmacy because Kari is out of insulin or she forgot to mention she had two test strips left and Kindred Care will never charge you shipping charges for your diabetes supplies!

Just give Kindred Care a call and see just how much money you can save, or how much more convenience they can add to your life, or together, how much money they can conveniently save you on all of your diabetes supplies and testing equipment. Kindred Care will also take care of your child's prescription renewals!

We here at MyChildHasDiabetes.com aren't telling you all of this because this is what we've heard. We are bringing this information to you as a service to our site visitors and newsletter subscribers because we use Kindred Care.

 

 

Kindred Care Medical Supply Company

Kindred Care Overview

Kindred Care is a nation wide provider of direct-to-consumer diabetes supplies. The Company provides diabetes products, disease education and services to help patients lead healthier and more productive lives. Kindred Care provides an easy-to-use, cost effective and convenient way for patients to obtain diabetes supplies and medications through their health plan, employer and government payers such as Medicare/Medicaid. The Company's products include blood glucose meters, test strips and ancillary supplies, insulin pumps and supplies.

Kindred Care provides the highest quality of products to its clients, carrying such name brands as Johnson & Johnson, Roche, Bayer and Abbott. The medications the Company will provide include insulin from Lilly and Novo Nordisk.

The Company is located in Lawrence , Kansas . Its integrated facility incorporates call center, closed-door pharmacy, warehouse and shipping operations. This new central facility ships diabetes products directly to the patients within the continental United States in two to three days.

Diabetes Products

The Kindred Care product line includes all major brands of blood glucose strips and ancillary supplies. The Company has contracted with those same providers to develop customized formularies for supplies and medication by payor providing flexible choices and bottom line savings. Kindred Care can bill through its automated electronic medical benefits billing system or through pharmacy benefit plans utilizing its closed door mail service pharmacy.

Kindred Care provides the following benefits to payors and patients.

Ascensia(R) CONTOUR(TM)

Payors

  • Cost Savings
  • Formulary development for supplies and medications.
  • Products provided through cost effective medical benefit.
  • No dispensing fees that are standard when scripts are processed as a pharmacy benefit.

 

Custom Branded Products and Services

  • Co-branded meters available.
  • Supply and medications management.

 Patients

  • Mail Order Convenience
  • Products are delivered direct to the patient's home at no cost.
  • No waiting in pharmacy lines
  • 90 day supply of medications and supplies.
  • No insurance forms to complete.
  • Choice of products.
  • Diabetes Educators to assist patients.
  • Financially Beneficial
  • Reduced co-payment with 90 days shipments.
  • No upfront co-payments for supplies and medications.
  • No shipping costs.

 

Customer Service

Superior customer service is a hall mark of Kindred Care. Kindred Care believes that patients who call need to be talking with knowledgeable, experience people in the field of diabetes. All personnel are professionally trained by Certified Diabetes Nurse Educators on diabetes and must pass a written and oral exam before they are qualified to talk with patients. We call our customer service personnel Care Coordinators, because of their extensive knowledge in the area of diabetes and the valuable support they provide patients. Our Care Coordinators are not order takers for supplies and medications. They help facilitate the continuum of care between the physician and patient to ensure the patient receives the highest quality of care. Kindred Care has partnered with all blood glucose meter companies to perform ongoing training on meters and medications for its personnel, ensuring that personnel are always up to date on the latest technologies and advances in medicine.

Quality Assurance/Compliance:

Kindred Care is a Medicare and Medicaid provider and adheres to the standards and requirements established by CMS. Kindred Care is also regulated and complies with all state and federal pharmacy regulations. Our compliance department routinely performs random quality control checks assuring that all appropriate and authorized documentation has been received for each patient order. These compliance checks are performed by a team not associated with production. The reports from internal audits are reviewed with top management quarterly or when deficiencies are noted. Appropriate corrective actions are implemented and audits are performed to assure management that all personnel have been adequately trained and the corrected process is in routine production.